Responsible Gaming - Support for Malaysian Players
9701 is committed to providing a safe and responsible gaming environment by offering guidance and self-control tools to help players enjoy entertainment without excessive risk.
What Is 9701's Commitment to Responsible Gaming?
9701 believes entertainment should never come at the cost of your wellbeing. We provide tools to help you manage your gambling habits before they become a financial or social burden. The platform is built with self-control features that help users identify and address risky behaviour.
How to Recognise Signs of Risky Behaviour?
- Frequently gambling longer than planned
- Increasing bet amounts after losses in an attempt to recover
- Neglecting responsibilities such as work, family, or finances
- Using money meant for essential needs
- Hiding gambling activity from friends and family
If you recognise any of these signs in yourself or someone close to you, acting promptly is important to prevent the situation from escalating.
What Are the Tips for Setting Time & Budget Limits?
We encourage players to set time and budget limits before starting a gaming session. These limits should be followed without compromise and kept in mind throughout play. Using the self-control features on the platform can help you manage these habits effectively.
Gambling responsibly means treating it as entertainment, not a source of income or an escape from problems. If you start feeling anxious or distressed because of gambling, step away and seek help.
What Self-Control Tools Are Available?
- Deposit Limit: Limits the amount of money that can be deposited within a set period.
- Break / Cooling-off: Gives you the option to take a temporary break from gambling activity.
- Self-Exclusion: Register to exclude yourself from accessing the platform for a chosen period.
All these tools are designed to help you keep your gambling activity in check so it does not become excessive or disrupt your daily life.
How Does 9701 Protect Minors?
9701 has a strict age verification system to ensure only individuals aged 18 and above can access and use the platform. We do not allow registration or use by minors, protecting them from the risks of uncontrolled gambling.
Verification steps include valid document checks and detection technology to ensure compliance with local regulations.
Why Is Maintaining a Life Balance Important?
Gaming should bring fun and entertainment without affecting other areas of your life. Maintaining a healthy balance between work, family, and other hobbies is key to a positive gambling experience.
If you find it difficult to control your gambling, we strongly encourage you to seek professional help from a qualified counselling service. Feel free to contact 9701 support at any time.
Protection and Support Available to You
9701 is always here to help keep your gaming safe and responsible. Use our self-control tools and reach out to support whenever you need assistance.